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Voltas App Privacy Policy

This Privacy Policy is to ensure the proper use of Voltas Smart App on Google Play Store (Android Users) and iOS (Apple Users) through lota labs LLP (The developer of the Application which helps in interaction with AC using a smart phone), and to make certain that all the Registered Users are aware of the requirements which may or may not be acceptable to the Registered Users.


By using or uploading any information, data, code or other input from the Voltas Smart App on Google Play Store (Android Users) and iOS (Apple Users) a Service provided by Voltas to You (Registered User), you are agreeing to be bound by the following terms and conditions.

IF YOU DO NOT AGREE TO THIS TERMS OF USE, THEN YOU MAY NOT ACCESS OR USE THIS SERVICE. Voltas Smart App reserves the right to update and change the Terms of Use and the Privacy Policy from time to time without prior notice. Violation of any of the terms below will result in the termination of your account without any intimation.

The following explains the Privacy Policy regarding the collection, retention, use and disclosure of your information collected via this application that was designed by Voltas Smart App for IOS and Android Phones/Phones.


"Personal Information" is the information which identifies You, and this information will be given by You when You create an account with us, which will include Your full name, email address, phone number, Your product information, home address and a password to enable you to log on to the application. This will enable us to create your user account.

"Technical Information" is information that does not identify you but includes, but is not limited to: technical information about Your Phones/Devices and system.

When You use Your Phones/Devices which would be linked to the products which are either partner brand or under the Iota Labs LLP brand, the Phones/Devices will be able to send and receive the information through internet, Wi-Fi and locally. The Phones/Devices sends the information with regard to the use of the product or Appliance. The data sent and received is stored on Third Party Servers.

When you use Your Voltas Smart App it can send and receive information over the internet through Broadband, Phone Networks, Wi-Fi and locally. The data which is sent and received by the Voltas Smart App is stored on Third Party Servers.

Apart from all the above mentioned data, other information may be collected and stored such as Your unique Phones/Devices ID (persistent / non-persistent), hardware type, media access control (MAC) address, international mobile equipment identity (IMEI), the version of Your operating system (OS), Your Phones/Devices name, and Your location details.


We will retain and use your information for the period necessary to fulfill the purposes to support the Voltas Smart App. Further, we will use the information collected by us to conduct research and development to enable us to improve the Voltas Smart App and provide better support to you. The information collected can be used by Manufacturers and Service Providers of the product and appliances to improvise their product and appliances.


Except as set out in the Policy Your Personal Information shall not be disclosed to Third Parties without Your prior consent unless we are legally required to do so. Voltas Smart App does not engage in the collection of Personal Information over time and across Third Party web sites except when such collection is required for operation of Services. If you have any questions or concerns about the Privacy Policy for this Service or its implementation, or if you would like to opt out from our sharing of your Personal Information with unaffiliated Third parties for the Third parties' direct marketing purposes you may write to / or contact Ms Gauri Ganesh This e-mail address is being protected from spambots. You need JavaScript enabled to view it , Corporate Communications Department, Voltas House 'A', Dr. Babasaheb Ambedkar Road, Chinchpokli, Mumbai- 400 033, India. and request that we opt You out of such sharing. We may ask You to provide additional information for identity verification purposes, or to verify that you are in possession of an applicable email account.


Voltas Smart App is designed and applied to appropriately safeguard Your Personal Information, having regard to the sensitivity and use of the information. Once you are a Registered User You are responsible for maintaining the confidentiality of your own account and password and for restricting access to Your Phones/Devices to prevent unauthorized use and access to your account.

Nevertheless, such Security measures may not prevent all loss, misuse or alteration of personal Information and Voltas Smart App is not responsible for any damages or liabilities relating to such Security failures. By using Voltas Smart App You understand that there is a risk that the data and communications may be accessed by unauthorized Third parties when communicated over the Internet.

If you have any further questions or queries regarding the Security measures applied to collection, use or disclosure of Your Personal Information please email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

If you are using a Service that involves Third Party elements, as is the case of Voltas Smart App, please review the policies of such Third Parties Service providers as they relate to security and data protection.

Geo-Location Information:

If you are accessing Voltas Smart App from a mobile Phones/Devices or through a mobile application, you may be asked to share your precise (GPS level) Geo-Location Information. It will be used by some of the features of the Voltas Smart AC and to customize your experience when we work with a Partner such as a Third Party mobile ad platform. If you agree to such collection, in most cases, you will be able to turn off such data collection at any time by accessing the privacy settings of your mobile Phones/Devices and/or through the settings in the applicable mobile application.

Cookies and Other Technologies:

Voltas Smart App uses Cookies and other Technologies both to provide our Services to you and to advertise to you. We also may work with Partners to help them advertise to you when you visit other mobile applications, and to help them perform user analytics. These Technologies may also be used to analyze how our Users interact with advertising on our Services and elsewhere, and more generally, to learn more about our Users and what Services or offers you might prefer to receive.

Copyright Ownership:

The Voltas Smart App contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of the Site are copyrighted as a collective work under the Indian copyright laws. Voltas owns copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Except as otherwise expressly permitted under Copyright Law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of Voltas and the copyright owner. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material.


This Privacy Policy is governed by the Laws of India. Your acceptance and performance of, is performed entirely within India and that the forum of any disputes is in the Courts of Mumbai, and they will have exclusive jurisdiction.